How we use your information

This privacy notice tells you what to expect when you use this website in terms of the information that we collect about you. It applies to information we collect about:

  • Visitors to our website
  • People who use our services, e.g. who join our mailing list or request a resource from us
  • People who contact us through our contact form or email address

Visitors to our websites

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

The use of cookies

A cookie is a small piece of text stored on the device which you use to browse the internet (e.g. your computer or phone). Cookies are primarily used to:

  • Store information about you on your computer to remember setting and information you have given
  • Measure how you use the website

We encourage you to accept the cookies on our website as they help us to improve the user experience. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from.

People who use our services

Joining out mailing list

We use a third party provider, Mailchimp, to deliver our email messages. When you join our mailing list, we ask you for your consent to having your name and email address collected, transferred to the United States, and stored by Mailchimp. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For information of how Mailchimp protect and manage your submitted data, please see their Privacy Policy.

Downloading our resources

When you order free resources from our website, we ask for your name and email address. You will also be asked to select if you would like to sign up for our e-newsletter.

Please see above under ‘Joining our mailing list’ for details of how your information will be protected and managed if you select the option for joining the mailing list.

When you check out your order details will be saved on our website. This information is used only to complete your order and the information is not shared any further. Creating an account will not alter how your information is collected and will make it easier and quicker to check out orders in the future.

People who use our contact form or email address

The contact form is emailed to us at england.wessexscn@nhs.net and your details are not stored anywhere within the website. We will see your name and email address along with any message you include.

These details will only be used to communicate with you in reference to the message you have submitted and will not be stored for any other purpose or for any longer than is necessary.

Your rights

Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information we hold about you.

Complaints or queries

We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We are also happy to provide any additional information or explanation about how we use your information. If you have a complaint or query with regards to the way that we are using your information then please contact us at england.wessexscn@nhs.net 

Access to personal information

Under the Data Protection Act 1998 you have the right to request a copy of the personal information we hold about you by making a ‘subject access request’. If we do hold information about you we will:

  • Give you a description of it
  • Tell you why we are holding it
  • Tell you who it could be disclosed to
  • Let you have a copy of the information in an intelligible form

To make a request for any personal information we may hold you need to put the request in writing to the address provided on our Contact Us page.

Links to other websites

This privacy does not cover the links within this site linking to other websites. Please refer to the privacy statements on the other websites which you visit.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How to contact us

Please see our Contact Us page.